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IT-Tests.com's Guarantee & Refund Policy

IT-Tests.com provides high-quality products designed to develop a better understanding of real exams that candidates may face. We highly recommend that you try "free demo" of every product that we provide "free of cost" so that you can know deeper of what you are buying.

In order to further increase buyer's confidence and we so thoroughly believe that our products work, we provide 100% Money Back Guarantee - in case you prepare with our products and do not pass the exam. We will refund your full payment, no extra questions will be asked. 

 

Why IT-Tests.com Is Reliable? 

IT-Tests.com can be your trustworthy source for various International certifications, because we have the following advantages: 

1. All the reference materials in IT-Tests.com are compiled by experienced IT professional and experts who are familiar with latest exam and testing center for years. So our products could cover most of the knowledge points and ensure good results for every customer. 

2. IT-Tests.com continues to update the question pool in accord with real exams, which is to ensure the question coverage even up to 96%. Also, IT-Tests.com will inform the customers about the newest products in time so as to help you pass your exam easily. 

3. Full refund guarantee! Our complete coverage of knowledge points will help most of the candidates pass the exams easily, but in case you fail on the very first trial, we guarantee a full refund on your purchase. Also you could choose to accept more products from IT-Tests.com. Our only aim is to assist you to pass the exam. 

4. Service first, customer first! IT-Tests.com will always accompany you during your preparation of the exams, so if any professional problems puzzle you, just contact our service staff any time. 

Good luck! IT-Tests.com wishes good results for every candidate on first attempt, but if you fail to pass it, you can always rely upon us.

 

In What Situation Can I Claim The Refund? 

All IT-Tests.com users are entitled with full refund if he/she fails the corresponding exam in 60 days after the purchase of our product, and Product Update/Exchange is guaranteed in 365 days after the purchase. In order to save ourselves from scammers and continue this Money Back Guarantee for loyal customers, please notice: the money back guarantee is not applicable in the following situations:

1. One fails the exam within 3 days after the purchase. Although our Question & Answers are complete enough for you to understand all the knowledge points, yet less than 3 days is too short a time to learn it well.

2. Corresponding exams only. We only ensure refund for those who buy our product yet fails the corresponding exams in 60 days.

3. In case you have downloaded and installed the product, but you have not attended the exam IT-Tests.com will not entertain any claims.

4. Free exam materials. (No matter fails or wrong choice.)

5. Orders out of date.

6. Different person. (Candidate's name is different from payer's name.)

 

How to Claim Refund or Exchange? 

If one wants to claim Refund/Exchange, our "Payment Refund Procedure" is quite simple and we will require following information from you:

1. Send us scanned copy of "enrollment slip" in certification exam i.e. we need to know that when you registered for the exam.

2. Send us Scanned copy of your Result/Score Report in PDF format.

For refunds you need to send all required information within 2 days after the test to [email protected]

It will be a repayment of the funds. Be patient, we will deal with it in 7 days after your submit.

For those who do not want to exercise the right of claiming refund and want to exchange it for another training product have a special offer. IT-Tests.com would like to Offers Two Free Exam Materials as compensation including The Updating of original Purchase.

 

If other cases that are not on the list appear, IT-Tests.com Reserves Final Interpretation Rights.

 

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